Frequently Asked Questions
We're here to help!
Media Seller FAQ
Click the orange Sign-Up button at the top right of our page and submit your basic information. Then, someone from our team will connect with you to schedule a brief onboarding session for you to register and receive a demo of the Mediafiche platform.
Media Kit Database
Please send all updated information to email@example.com.
Make an Offer
Yes. Once an offer/counter-offer is accepted by the receiving party, that offer becomes binding.
An offer or counter-offer is active for 48 hours unless the timeframe is extended. If an offer expires, please contact our Customer Support team at firstname.lastname@example.org.
Yes. An offer will expire after the 48-hour offer clock has expired.
No. An offer or counter-offer cannot be canceled by the entity that initiated the offer or counter-offer. However, the recipient can reject an offer or counter-offer if it is not acceptable.
Mediafiche allows two counter-offers during the negotiation process: one from the media seller and one from the media buyer.
An offer or counter-offer can ONLY be seen by the sender and the recipient of the particular sender or recipient.
The media buyer will submit an offer to your publication. You will receive an email, and you can view this on the My Offers page. You will then have 48 hours to either accept or decline the offer or counter-offer.
You can click the "Request Creative" button any time before or after the deal has been processed. Then, the media buyer will transfer the creative to you via email.
Payment + Order Confirmation
An order confirmation will be sent at the time an offer is accepted.
The proof-of-performance should be sent to Mediafiche at 1200 Abernathy Rd NE, Ste 1600, Atlanta, GA 30328-5673.